A targeted behavioural intervention that reduces repeat phishing susceptibility in high-risk users where traditional awareness training has limited impact
Traditional security awareness programmes often fail to reduce repeat susceptibility in high-risk users exposed to targeted phishing techniques such as Microsoft Teams impersonation, DocuSign credential harvesting, PDF invoice lures, and IT helpdesk spoofing attacks. This intervention shifts that perspective. By helping employees understand how cyber adversaries gather information, build credibility, and exploit trust, urgency, and familiarity, they begin to view cyber risks through a totally different lens. The result is a fundamental change in user decision-making — from assuming legitimacy to actively validating it. This reduces repeat phishing susceptibility and strengthens resilience against targeted social engineering attacks.
We target psychological blind spots, not IT checklists — Your team learns to recognise manipulation tactics hiding inside everyday tools like SharePoint and Dropbox, spoofed supplier emails, and internal impersonation attempts that traditional training never prepares them for.
We expose how trust itself becomes the weapon — From fake "Your password has expired" IT alerts to a spoofed call from "IT Support" asking to read back that MFA code, your people learn exactly how urgency and familiarity are engineered to bypass rational thinking and force impulsive action.
We turn your highest-risk users into your sharpest line of defence — Rather than treating your team as a vulnerability, we transform them into an active, alert human firewall that no spoofed notification, fake security alert, or trusted supplier impersonation can social engineer past.
Core operational staff, heavily targeted profiles, remote workers, any employees with access to sensitive data or processes and high-frequency clickers requiring advanced behavioural intervention.
This is not another online click-through compliance module. It is a customised and interactive session which flips the traditional security model on its head. Instead of teaching people how not to be victims, we teach them how to think like hackers. By stepping inside the hacker's playbook, participants will decode the exact psychological triggers used to bypass logical thinking and force impulsive clicks. We have seen this shift in mindset transform even the most click-happy users into an organisation's sharpest human firewall, replacing automatic muscle memory with conscious, defensive scepticism.
We translate adversary behaviour into a structured behavioural defence model that strengthens human decision-making under attack conditions.
We don't focus on domain names or URL structures. We focus on human manipulation. By giving your team a completely different angle of attack, we break the automatic muscle memory that drives repeat clicking, turning a known digital vulnerability into an active human firewall.
Reduction in Phishing Simulation Failure Rates — A measurable, permanent drop in repeat-clicking metrics across your highest-risk cohorts within 30 days of session completion.
Faster Incident Reporting — Shifting employee behaviour from passively ignoring threats to actively reporting them, shrinking your organisation's Mean Time to Detect (MTTD) multi-channel attacks.
Neutralised Financial & Reputational Exposure — Direct mitigation of the business's most expensive cyber threats including Business Email Compromise (BEC), Microsoft 365 account takeover, ransomware, insider threat and credential harvesting.
Lower Risk of Data Exfiltration Events — Reduced organisational exposure to data exfiltration events by improving detection and reporting of phishing and social engineering attempts designed to harvest credentials and sensitive information.
Maximised Security ROI — Elevating the ROI of your existing technical stack. By fixing the human element, your team reduces over-reliance on controls such as perimeter firewalls and secure email gateways (like Mimecast or Proofpoint) even when attacks originate from hijacked internal accounts.
Measurable Culture Shift — Moving department cultures away from reactive panic and compliance exhaustion toward a proactive, collective "human firewall" mindset.
NIS2 Compliance — The course directly satisfies the Article 20(2) requirement for management-level training focused on identifying and assessing human-layer cybersecurity risks, and the Article 21(2)(g) requirement for workforce-wide cyber hygiene and awareness training including the social engineering, phishing, and supplier impersonation scenarios which the directive specifically references.
Success is measured by transforming high-risk vulnerabilities into active defensive assets through three core metrics:
Simulation Failure Reduction — Achieving a 50% to 75% drop in click rates among the targeted cohort within 60 days, successfully shifting repeat clickers back to the company safety baseline.
Accelerated Incident Reporting — Shortens dwell time by converting passive users into active threat reporters, measurably improving your organisation's mean time to detect (MTTD) and strengthening your incident response posture.
Elimination of Impulsive Clicks — We give high-risk users a simple, repeatable way to make safer decisions under pressure.
Delivered via secure, enterprise-grade video conferencing platform by a SANS-certified human risk instructor.
60 minutes
Instructor-led sessions in one-to-one or small-group format, focused on real-world scenarios.
Modern phishing and social engineering campaigns are engineered to circumvent standard awareness training, verification checkers, and procedural controls.
Every piece of security advice you give your people has a counterpart. Tell them to install updates and an attacker will send a fake one. Tell them to trust IT support and an attacker will impersonate IT support. The rules your organisation sets are the same rules a sophisticated threat actor has already read, and planned around. There is only one defence that cannot be reverse-engineered: people who understand how the attack was built in the first place. When employees adopt an adversary mindset, secure decision-making becomes consistent and instinctive, strengthening human resilience beyond policy and procedural controls.