Trusted By
Our targeted human-led intervention that closes the gap left by traditional awareness training reducing risk posed by repeat-clicking and high-risk users. Short, targeted interventions help high-risk staff break risky patterns and protect your data. No lengthy sessions, no wasted time, just measurable improvement.
Book a free discovery call with our team
Areas We Cover
We understand how frustrating it feels to watch the same users fail phishing simulations month after month despite repeated training. Many of the security managers, risk & compliance managers, HR managers and system administrators we work with have felt exactly that frustration.
80% of your information security incidents are caused by just 8% of employees
You know some employees keep clicking suspicious links but traditional training programmes take up too much time and rarely stick.
You need to tactfully address repeat clickers without blame — calling out mistakes can make staff defensive or disengaged while the risk just keeps growing.
Measures like conditional access often backfire, frustrating users and driving workarounds that increase risk rather than reducing it.
Most awareness programmes fail to diagnose why high-risk users keep making the same mistakes.
Many of our clients have found that repeat clicking is not a knowledge problem. It is a behavioural one. And once you address it that way, the results are measurable, sustained, and visible in the simulations, the reporting rates, and the day-to-day decisions of the people who needed it most.
There is another risk that keeps CISOs awake at night. Not the repeat clicker but another cohort of users such as board members, finance directors, helpdesk staff, developers, R+D staff, HR officers or CEOs whose compromise would be catastrophic and who sits entirely outside the reach of conventional security programmes.
Many managers and security leaders we work with have felt the same tension:
Your top decision-makers are targets, but standard human risk programmes just don't fit their schedules — they need a customised and targeted intervention that doesn't interrupt their work.
You know you need to protect your board and executives but many believe standard controls don't apply to them.
You need your own security messages reinforced and amplified by a trusted third-party.
You know that one mistake from a high-level user can be catastrophic.
Reframing the conversation from security training to executive cyber resilience briefing changed everything — and the behaviour change that followed was among the most impactful their organisation had ever achieved.
The Business Case
Despite investment in security awareness training, organisations continue to experience persistent exposure to phishing, impersonation, and social engineering attacks. This creates ongoing business risk that extends beyond security teams.
Invoice fraud and CEO impersonation attacks bypass formal controls by targeting human decision-making under pressure — the one thing that can't be fully automated.
Higher likelihood of credential compromise leading to account takeover and ransomware, causing serious operational disruption across your organisation.
Maximise the effectiveness of your existing security investments by reducing the human behaviours that cause them to fail.
Exposure of sensitive information leading to regulatory penalties, media coverage, legal liability, and reputational damage.
When human risk is overlooked, customer trust is exposed — putting contracts, renewals, future revenue and funding at risk.
Even when compliance requirements are met, human-driven incidents can lead to board-level scrutiny and questions about whether leadership did enough to prevent them.
Over time, these issues contribute to broader organisational impact, including reputational damage, loss of customer or stakeholder trust, regulatory issues and impacted future revenue or funding streams.
Root Cause
Even organisations with strong security controls — Proofpoint, Microsoft Defender, Mimecast — security policies, "locked-down" devices and awareness training continue to experience successful phishing, impersonation, and financial fraud attacks.
The issue is not the absence of controls. It is that modern attacks are designed to bypass them by targeting human decision-making in real time.
Invoice fraud and CEO impersonation are not technical exploits. They are behavioural attacks that exploit urgency, authority, and routine processes that already exist within the organisation. In these moments, even well-defined approval workflows can be overridden by a single human decision under pressure.
As a result, traditional controls often detect threats too late — after the decision has already been made.
Our human-led approach provides a personalised and highly-targeted intervention that changes behaviour. Our instructors guide repeat clickers and high-risk users through real-world cyber threat scenarios, uncovering misconceptions, challenging assumptions, and replacing dangerous instincts with deliberate, repeatable safe behaviours.
Our Process
Short, targeted one-to-one or small-group sessions, supported by real-world phishing and social engineering scenarios. Everything is scheduled, delivered, and managed by us end-to-end — no coordination required from your team.
Proven Results
Trusted By
Why It Works
Target the 8% causing 80% of your risk. Research shows just 8% of employees account for over 80% of malware incidents. Focus intervention on the small group driving the majority of security incidents for faster, more cost-effective risk reduction.
A finance team faces different attacks than a logistics team. Our instructors tailor every interactive session to your industry's actual threat profile and job-role — using the pretexts, lures, and tactics used by actual cyber criminals. Up to 35–45% reduction in repeat phishing failures among high-susceptibility users.
Most platforms flag repeat clickers and reassign the same content. Our real-time interactive approach is different. Our instructors diagnose the specific cognitive trigger — urgency bias, authority cues, overload — and coach it out directly. The click rate drops because the behaviour actually changes, not because the box got ticked again.
Achieve up to a 42% increase in secure decision-making in real-world multi-channel attack scenarios, including email fraud, CEO impersonation, and credential harvesting attempts.
Attacks succeed because attackers engineer precise moments of pressure and trust that generic training never prepares employees for. Our CriticalMoments360 intervention identifies control gaps and delivers targeted, interactive, role-specific behaviour change that builds the instinctive behavioural resilience your people need at the moments that matter most.
Compliance frameworks don't just ask whether training happened. They ask whether it was effective. Our live, documented sessions generate the attendance records, competency evidence, and incident-linked reporting that satisfies ISO 27001 (Annex A.6.3), Cyber Essentials, GDPR (Article 39), and NIS2 requirements.
Our targeted coaching begins with a structured pre-intervention assessment that establishes a clear, personalised risk baseline for each individual. After the intervention, we test again. The gap between those two data points is your measurable risk reduction — defensible, reportable, and tied directly to the people and behaviours that posed the greatest threat.
Top Categories
Focused interventions designed for real-world results. Select a category to begin.
Phishing Prevention
You already know who they are. This targeted and interactive session breaks the repeat click cycle and measurably low...
Executive Briefings
Equip directors and senior executives to recognise phishing attacks, understand cyber risk, and make informed cyberse...
Security Awareness
A targeted behavioural intervention that reduces repeat phishing susceptibility in high-risk users where traditional ...
Why Choose Us
Simple, structured sessions designed for real-world results. Every programme is crafted to reduce your human cyber risk measurably.
Learn from experienced instructors who bring real-world knowledge to every session.
Sessions under 90 minutes. Scheduled, delivered and managed by us — no coordination required from your team.
Earn a certificate that validates participation and satisfies auditor evidence requirements.